This Privacy Policy explains how ok8004 collects, uses, discloses, and safeguards your personal information when you use our platform. Your privacy matters to us — we are committed to handling your data with transparency and care for all Bangladesh players.
These cards summarise our core data protection commitments. They supplement — not replace — the full policy below, which you should read in its entirety.
All personal data held by ok8004 is stored on secured servers protected by SSL encryption, access controls, and regular security audits. We use industry-standard measures to prevent unauthorised access to your information.
ok8004 does not sell, rent, or lease your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, and improve your platform experience.
You have the right to access, correct, update, or request deletion of your personal data held by ok8004 at any time. Submit your request to our support team and we will respond within a reasonable timeframe.
ok8004 uses cookies strictly to improve platform functionality and your user experience. We do not deploy invasive tracking cookies or share cookie data with advertising networks without your knowledge.
ok8004 does not store full payment card details or mobile banking credentials on its servers. All payment transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are processed through secure, certified payment gateways.
You may opt out of receiving promotional communications from ok8004 at any time by contacting our support team or updating your account notification preferences. Opting out of marketing does not affect essential account and transaction notifications.
ok8004 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://ok8004.net (the "Platform"). This Privacy Policy describes how ok8004 collects, processes, stores, shares, and protects personal information relating to you ("Player", "User", or "you") when you register an account, access the Platform, place bets, make transactions, or otherwise interact with ok8004's services.
This Privacy Policy applies to all players accessing the ok8004 Platform from Bangladesh and any other jurisdiction where use of the Platform is not prohibited by applicable local law. By registering an ok8004 account or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.
This Privacy Policy should be read alongside ok8004's Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference and together form the full agreement governing your use of the Platform.
ok8004 collects the following categories of personal data when you use the Platform. We collect only the data that is necessary and proportionate to the purpose for which it is being processed.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity & Contact | Name, DOB, email, phone number, address | Registration & KYC |
| Financial | Transaction amounts, payment method IDs | Deposit / Withdrawal |
| Gameplay | Betting history, game sessions, bonuses | Platform usage |
| Technical | IP address, device type, session logs | Every session |
| Communication | Support chat transcripts, emails | Support interactions |
ok8004 collects personal data through the following channels and methods:
The majority of personal data we hold is provided directly by you during account registration, identity verification, deposit and withdrawal requests, and when you contact our customer support team. You are in control of the information you choose to share at these points.
When you access the ok8004 Platform, our servers automatically record certain technical data including your IP address, browser type, operating system, and session activity. This data is collected through server logs, cookies, and similar tracking technologies described in Section 7 of this policy.
When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a Visa or Mastercard payment method, our payment processing partners share transaction confirmation data with ok8004 to allow us to credit or debit your account correctly. ok8004 does not receive your full payment credentials from these partners.
Where ok8004 uses a third-party identity verification service to assist with KYC compliance, that service may share verification outcomes and risk signals with us. Such partners are contractually bound to handle your data securely and in accordance with applicable data protection standards.
Game studios integrated into the ok8004 Platform (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may share session and gameplay outcome data with ok8004 for the purpose of account settlement, dispute resolution, and responsible gaming monitoring.
ok8004 uses the personal data it collects for the following specific and legitimate purposes:
ok8004 processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:
The processing of your identity, contact, financial, and account data is necessary for ok8004 to perform its contractual obligations to you under the Terms & Conditions — specifically, to operate your account, accept your bets, process your winnings, and provide customer support.
ok8004 is required to process certain categories of your personal data to comply with legal obligations including age verification (18+ requirement), anti-money laundering (AML) record-keeping, and fraud prevention duties.
ok8004 processes technical and behavioural data (session logs, IP addresses, device data) on the basis of legitimate interests — specifically, the interests of maintaining Platform security, preventing unauthorised access, and improving our services — where those interests are not overridden by your privacy rights.
Where ok8004 processes your data for marketing communications or optional personalisation features, this processing is based on your freely given, informed, and revocable consent. You may withdraw consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
ok8004 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
To process your deposits and withdrawals, ok8004 shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, or Visa/Mastercard acquiring banks. These providers operate under their own privacy policies and are responsible for the security of data within their systems.
To perform KYC checks required for regulatory compliance, ok8004 may share identity and document data with specialist third-party verification service providers. All such partners are contractually bound to process your data exclusively for the purpose of identity verification.
Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) integrated into the ok8004 Platform receive session-level technical data necessary to operate their games and settle results. These studios process gameplay data under their own data protection policies and do not receive your full identity or financial data from ok8004.
ok8004 may disclose your personal data to law enforcement agencies, government authorities, or regulatory bodies where required to do so by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, protect the rights or safety of ok8004 or third parties, or comply with a legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of ok8004's business, your personal data may be transferred to the relevant successor entity. You will be notified via email and/or a prominent notice on the Platform prior to any such transfer, and the new data controller will be bound by terms no less protective than this Privacy Policy.
Cookies are small text files placed on your device by a website when you visit it. ok8004 uses cookies and similar technologies (including local storage and session tokens) to enable core Platform functionality, remember your preferences, and analyse how you interact with the site.
You can control and delete cookies through your browser settings. Most modern browsers allow you to block or delete cookies on a per-site basis. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the ok8004 Platform, including logging into your account and placing bets.
Any third-party analytics tools used by ok8004 are configured to anonymise IP addresses and are prohibited by contract from using data collected on the ok8004 Platform for their own independent purposes or for advertising targeting.
ok8004 retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, including compliance with legal, regulatory, and financial record-keeping obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML & legal compliance |
| Transaction Records | 7 years from transaction date | Financial record-keeping |
| KYC Documents | 5 years after account closure | Regulatory obligation |
| Gameplay & Betting History | 3 years after last activity | Dispute resolution |
| Support Communications | 3 years from interaction date | Complaints handling |
| Technical / Session Logs | 12 months from session date | Security monitoring |
| Marketing Consent Records | Until consent withdrawn + 2 years | Proof of consent |
Upon expiry of the applicable retention period, ok8004 will securely delete or permanently anonymise your personal data. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
ok8004 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These include:
You also play an important role in keeping your data secure. ok8004 strongly recommends that you use a strong, unique password for your ok8004 account, enable two-factor authentication, never share your login credentials with any third party, and ensure you log out of your account after each session, particularly on shared devices.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, ok8004 will notify affected players as promptly as reasonably practicable via the email address registered to their account, describing the nature of the breach, the data affected, and the steps ok8004 is taking to address it. ok8004 will also notify relevant authorities where required by applicable law.
As a player whose personal data is processed by ok8004, you have the following rights with respect to your data. To exercise any of these rights, please contact our support team at [email protected] with your account username and a description of your request. ok8004 will respond within a reasonable timeframe and no later than 30 days from receipt of your request.
The ok8004 Platform is strictly intended for adults aged 18 years and above. ok8004 does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the ok8004 registration process, and KYC procedures are designed to identify and prevent underage access to the Platform.
If ok8004 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data, close the relevant account, and return any deposited funds to the verified payment source. If you are a parent or guardian and believe a minor has registered on ok8004, please contact us immediately at [email protected].
The ok8004 Platform may contain references to third-party game providers, payment partners, or other services. While ok8004 takes care to work with reputable partners, we are not responsible for the privacy practices of third-party websites or services that operate independently of ok8004. If you navigate away from the ok8004 Platform to a third-party site, you should review that site's own privacy policy before providing any personal information.
ok8004 does not endorse, and accepts no liability for, the content or data practices of any third-party websites or services referenced or linked from the Platform.
ok8004 reserves the right to update, revise, or replace this Privacy Policy at any time. Where changes are material — such as new categories of data being collected, new purposes for processing, or new third-party sharing arrangements — ok8004 will provide at least seven (7) days' advance notice by email to your registered address and/or by posting a prominent notice on the Platform prior to the changes taking effect.
The "Updated" date displayed at the top of this Privacy Policy reflects the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how ok8004 is protecting your data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or the way ok8004 handles your personal data, please contact our Data Protection team using the following details. All contact information is provided as plain text only and is not clickable:
When submitting a data rights request or privacy complaint, please include your registered account username, your full name as registered on ok8004, and a clear description of your request or concern. ok8004 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days.
Now that you have reviewed our Privacy Policy, feel confident exploring everything ok8004 has to offer — from live cricket betting to premium casino games and slots. Your data is protected every step of the way.